• 23-May-2018 to 22-Jun-2018 (AEST)
  • Allambie Heights, AUS
  • Salary
  • Full Time

Salary Packaging


Response Team Investigation Officer


  • Leading dynamic disability services sector organisation with strong management team
  • Based at a Sunnyfield Metro Office with travel to other sites as required
  • Organisational commitment to quality


Sunnyfield is a large, financially sound, not-for-profit organisation providing quality services for people with a disability. With a strong leadership team, in an industry undergoing significant change under the NDIS, the organisation now needs an experienced Response Team Investigation Officer to complete investigations into allegations of abuse, assault and neglect of Sunnyfield clients and to document and report those investigations in accordance with Sunnyfield and NSW Ombudsman procedures.



  • Complete and accurately document investigations into allegations of assault, abuse and neglect involving Sunnyfield clients in accordance with Sunnyfield and NSW Ombudsman investigation procedures.
  • Make recommendations regarding staff performance in the outcome of investigations where allegations are against Sunnyfield staff (in consultation with Human Resources).
  • Prepare reports for management and the Sunnyfield Board as to the status and outcomes of investigations.
  • Make mandatory reports to NSW Ombudsman, NSW Family and Community Service-Child Protection, NSW Police-Local Area Commands (LAC) and Office of the Children's Guardian where required.

Knowledge & skills:


  • Commitment to safeguarding the well-being of people with disability, freedom from abuse & neglect;
  • Minimum 2 years experience supporting people with intellectual disability or requiring communication support;
  • Competent with interviewing and gathering information;
  • Demonstrated written communication skills;
  • Demonstrated interpersonal and verbal communication skills;
  • Organisational skills with the ability to plan, prioritise & work independently;
  • Previous experience conducting investigations;
  • Current NSW Driver's Licence.


Sunnyfield offers competitive remuneration (including the option to salary package).

 To be considered for this opportunity, please submit your application letter and resume by clicking the 'Apply' button.

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