Sunnyfield
  • 29-Sep-2017 to 28-Oct-2017 (AEST)
  • Allambie Heights, NSW, AUS
  • Salary
  • Full Time

Salary Packaging


Customer Service Coordinator

 

We are a fast growing business who operate in the FMCG Pharma Sector. We provide a range of services to commercial clients that range from Complementary Medicine, Cosmeceutical and Device packing, as well as reprocessing. Our client base consists of major pharma companies who distribute many well-known brands within the sector.

 

The company believes in a strong organisational culture based on it's core values of: Respect, Honesty, Trust, and Innovation.

 

About the Role An excellent opportunity exists for an experienced Customer Service Coordinator to join our team. Reporting to the Customer Service Manager, your primary responsibility is to serve as a point of contact that specializes in bringing the right resources together to address and resolve client requirements. Working with Clients and stakeholders to identify, escalate and ensure service delivery and building strong relationships.

You will manage our valued commercial clients with the aim of securing repeat business and growing existing accounts through customer satisfaction.

 

To be successful for this role you must have the following:

  • Experience in a similar role preferred
  • Exceptional people and customer service skills
  • Strong phone presence with excellent communication skills
  • Ability to listen and provide appropriate solutions
  • Strong attention to detail and accuracy
  • Ability to handle multiple tasks with excellent time management skills
  • Well presented with a friendly and approachable demeanour
  • Pro-active team player where the common goal is to achieve success
  • Intermediate experience with Microsoft Suite essential

This role offers you the opportunity to further your career in a successful and stable company where your contribution is recognised. You will be working within a supportive and friendly team environment who pride themselves on their quality of product and customer service excellence. To be considered for this opportunity, please submit a Cover Letter and Resume and hit the apply button now!

 

To find out more about what we do, visit https://www.sunnyfield.org.au/about/sunnyfield-enterprises/

 To be considered for this opportunity you must have a legal entitlement to work in Australia & hold a valid NSW driver licence. Criminal record checks with the NSW Police, working with children checks, prior employment checks & functional assessments are part of Sunnyfield's recruitment process. Sunnyfield are an Equal Opportunity Employer.

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